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Privacy Policy

At Digituum (“we,” “our,” or “us”), your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (digituum.com) and associated services. By accessing or using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services. This includes:

  • Personal Information
    • Account Information: Name, email address, password, and other account-related details when you register with us.
    • Transaction Data: Payment information, billing address, and order details when you make a purchase.
    • Communication Details: Information provided when you contact our support team or respond to surveys.
  • Non-Personal Information
    • Usage Data: Browser type, operating system, IP address, and pages viewed to analyze user behavior and enhance our website.
    • Cookies and Tracking Technologies: Information gathered through cookies and similar tools to personalize user experience and track preferences.

2. How We Use Your Information

  • Service Delivery: To process your orders, manage your account, and deliver digital downloads.
  • Improvement and Personalization: To analyze website performance and provide product recommendations.
  • Communication: To send updates, respond to inquiries, and offer support.
  • Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

  • Service Providers: Trusted third parties assisting with payment processing, fulfillment, and operations.
  • Legal Obligations: When required by law or to protect rights and safety.
  • Business Transfers: If merged or sold, your data may transfer to the new owner.

4. Cookies and Tracking Technologies

We use cookies to improve your experience:

  • Essential Cookies: Required for core site functionality like login and checkout.
  • Performance Cookies: Help analyze usage to enhance performance.
  • Targeting Cookies: Used for advertising and tracking marketing success.

You can manage cookie preferences through your browser settings.

5. Your Rights

  • Access and Update: You can manage your data via account settings.
  • Data Portability: Request your personal data in portable format.
  • Withdraw Consent: Opt out of marketing via email links.
  • Delete Information: Request deletion, subject to legal limits.

To exercise these rights, contact us at support@digituum.com.

6. Data Retention

We retain your information as long as needed to fulfill services, meet legal requirements, or resolve disputes.

7. Data Security

  • SSL encryption for secure transactions.
  • Updated firewalls and antivirus protections.
  • Restricted access to personal data for authorized personnel only.

No system is 100% secure. Please protect your credentials and report suspicious activity.

8. Third-Party Links

Our site may link to external websites. We are not responsible for their content or policies. Please review their privacy practices.

9. Children’s Privacy

Our services are not intended for children under 13. If a child has submitted data, contact us to delete it promptly.

10. International Users

If you’re accessing from outside the U.S., your information may be transferred and stored in the U.S. By using our services, you consent to this.

11. Changes to This Privacy Policy

We may update this policy as needed. The latest version will be posted with a “Last Updated” date. Continued use implies acceptance.

12. Contact Us

If you have questions or concerns:

13. Legal Basis for Processing

  • Contractual Necessity: To fulfill your orders and provide services.
  • Consent: For marketing and cookie usage.
  • Legitimate Interests: To improve our services and ensure security.

14. GDPR and CCPA Compliance

For EU and California users:

  • Right to know what data we collect.
  • Access or request copies of your data.
  • Request deletion under certain conditions.
  • Opt out of data sale (we do not sell personal data under CCPA).

Conclusion

At Digituum, we value your trust and are committed to privacy protection. Thank you for choosing us as your digital resource partner.

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